Last updated: January 2026
By accessing or using Storage Valet's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.
These Terms apply to all users, including members, visitors, and others who access or use the Services.
Storage Valet provides premium storage concierge services, including:
Our Services are currently available in Hudson County, New Jersey, including Jersey City, Hoboken, Weehawken, and Port Imperial.
Membership Fee: The standard membership fee is $299 per month.
Billing Cycle: If a complimentary introductory period is offered, your first monthly billing begins after that period ends. Membership fees are billed monthly in advance.
Cancellation: You may cancel your membership at any time. Upon cancellation, we will arrange final delivery of all stored items at no additional charge. No refunds are provided for partial months.
Payment Methods: We accept major credit cards and debit cards. All payments are processed securely through Stripe.
You agree not to store the following items:
Storage Valet reserves the right to refuse storage of any items at our discretion.
Included Coverage: Each membership includes $3,000 in insurance coverage for stored items at no additional cost.
Claims: In the event of loss or damage, you must file a claim within 30 days of discovery. Claims must include documentation of the item's value.
Limitation of Liability: Storage Valet's liability is limited to the lesser of the item's actual cash value or the coverage amount. We are not liable for items excluded from coverage or damage caused by factors beyond our control.
Additional Coverage: Members may request additional coverage for high-value items. Contact us for details and pricing.
Scheduling: Pickups and deliveries must be scheduled through your member portal or by contacting our team.
Access: You are responsible for ensuring our team has safe and reasonable access to your items at the scheduled time.
Delivery Guarantee: We guarantee delivery within 48 hours of your request for items in our standard service area.
Missed Appointments: If you miss a scheduled appointment without 24-hour notice, a $50 rescheduling fee may apply.
As a member, you agree to:
The Storage Valet name, logo, website, and all related materials are protected by intellectual property laws. You may not use our trademarks or copyrighted materials without prior written consent.
Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
Storage Valet may suspend or terminate your membership if you:
Upon termination, you must retrieve your items within 30 days. Unclaimed items may be disposed of in accordance with applicable law.
Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in Hudson County, New Jersey, in accordance with the rules of the American Arbitration Association.
We may update these Terms from time to time. We will notify you of material changes by email or through your member portal. Continued use of our Services after changes become effective constitutes acceptance of the updated Terms.
For questions about these Terms, please contact us:
Storage Valet
Email: concierge@mystoragevalet.com
Hudson County, NJ